SHIPPING POLICY
Domestic Shipping Policy
Shipment Processing Time:
All orders will be processed with 2 – 3 business days. Items will ship Monday – Friday 9am till 5pm. Delivery’s may occur any day Monday – Sunday except Holidays. If there are any delays in shipping an order we will contact you via Email. Delays may be in response to Weather, High Order Volume or sudden Backorders.
Shipping Rates and Delivery Times
www.DiodeAI.com ships via UPS. All Shipping Charges are calculated by UPS dependent upon item Size, weight and Ship To Address. www.DiodeAI.com offers Promotional “Free Shipping” codes during storewide sales and on special items.
DELIVERY ESTIMATES
UPS GROUND – 3-5 DAYS
UPS 3 DAY – 3 DAYS
UPS 2 DAY – 2 DAYS
UPS NEXT DAY 1-2 DAYS
***UPS will NOT deliver to PO Boxes or APO/FPO addresses***
Shipment Conformation and Order Tracking
*You will receive a Email with estimated delivery and UPS tracking information once the order is shipped.
Customs, Duties and Taxes
*DiodeAI.com is Not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.(tarriffs, taxes, duties, etc)
Damages
*DiodeAI.com is Not responsible for any products damaged or lost during shipping. If you receive your order damaged, please contact the shipment carrier or our support team directly at support@DiodeAI.com. Please save all packing material and damaged goods before filing a claim.
International Shipping
*DiodeAI.com does Not ship International. We use UPS within the continental United States, Alaska and Hawaii.
Returns Policy
*If you are not happy with your order, you can return it within 15 days for a full refund. All original boxes and packing are required for returns. Items that are Not in new condition will incur a 20% “Restock Fee”. DiodeAI.com is Not responsible for Return Shipping. Your Case will be reviewed within 2-3 buiness days upon receipt of the returned order. Credit Card Returns can take up to 3-5 days to post depending upon your card issuer.